---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Decide the treatment and perform a root cause analysis

# Decide the treatment and perform a root cause analysis {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Decide the treatment and perform a root cause analysis for the Operational vulnerability. After completing the action tasks, the vulnerability analyst devises the next course of treatment and updates their observations and analysis in the Details tab of
the Operational vulnerability record.

## Before you begin

Role required: sn_oper_res.manager

## Procedure

1. Navigate to WorkspacesOperational Resilience WorkspaceAll Operational Vulnerabilities.
2. Navigate to the vulnerability record and ensure that the action tasks are closed.
3. Review the details of the vulnerability, select the Discuss action to collaborate with the participants, and plan the treatment.
4. In the Treatment decision field, select one of the options and choose the treatment plan.  
   The choices are as follows:
   * Accept: Accept the vulnerability.
   * Avoid: Avoid the vulnerability.
   * Mitigate: Moderate the effect of the vulnerability.
   * Transfer: Transfer the vulnerability to another department or function in the organization.
   {#deciding-treatment-analysis__ul_fyr_n3y_scc}
5. In the Root cause analysis field, add observations and notes on the root cause.  
   It is necessary to record the root cause and relevant details for future reference.
6. Select Save.  
   Details on the treatment and root cause analysis of the Operational vulnerability are saved in the record.
{#deciding-treatment-analysis__steps_jpm_2gd_xcc}

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