---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Request an AI use case form

# Request an AI use case form {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Request an AI use case form is designed to streamline the request process for developing or procuring an AI-based solution. This intake form confirms that all necessary details, supporting documents, and compliance
considerations are captured before moving forward with development and deployment of the AI-solution.
See the following table for a description of the field values.
{#request-ai-system-form__table_l35_zwl_kkb__entry__2}

| Field | Description |
|-|-|
| Details ||
| Name | Unique name for the AI use case or AI system. For example, <kbd class="ph userinput">AI-Based Credit Scoring for Loan Approvals</kbd>. |
| State | Indicates whether the AI system is in the draft, development, or deployed state. For more information on states, see [AI asset lifecycle](https://www.servicenow.com/docs/access?context=ai-asset-lifecycle&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US). |
| Version | Version number for the AI system. For example, v1.0. |
| Model category | AI model category to classify how the system learns and decides. The options are as follows: * Agentic AI: Acts autonomously to achieves goals by planning, deciding, and taking actions. * Classic AI: Follows fixed rules to solve structured problems. * Generative AI: Learns from data to create content like text, images, or code. {#request-ai-system-form__ul_dzs_4b1_x2c} |
| Description | Brief description of the AI system, its core functionality, and intended use. |
| Documentation | Any supporting documentation for the dataset sources, training processes, and model behavior. |
| Ownership ||
| Provider | Organization responsible for providing the AI system. For example, ServiceNow. |
| Department | Business unit managing the AI system. For example, marketing or sales. |
| Managed by | User responsible for managing the AI system. |
| AI models and Datasets ||
| AI models | AI models that define the system's learning and decision-making process. For example, GPT 3.5 Turbo. |
| Datasets | Datasets to train or test the AI models. For example, ServiceNow Customer purchase history 1.0. |
[Table 1. Request an AI use case form]

{#request-ai-system-form__table_l35_zwl_kkb}