---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create an AI issue in the AI Risk and Compliance workspace

# Create an AI issue in the AI Risk and Compliance workspace {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Identify and manage issues related to the impacted areas for the reported AI case in the AI Risk and Compliance workspace.

## Before you begin

Role required: sn_grc_ai_gov.ai_risk_and_compliance_analyst or sn_grc_ai_gov.ai_risk_and_compliance_manager

## About this task

For information about issue management lifecycle, see [Manage issues](https://servicenow-prod.fluidtopics.net/en8O8rNIhmooBf~M7FOrFA "You can measure the effectiveness of your company's risk management program by how quickly and completely it identifies and reacts to risk and compliance issues.").

## Procedure

1. Navigate to AllAI Risk and ComplianceAI Risk and Compliance Workspace.
2. On the AI cases dashboard, on the AI cases tab, select Create issue.
3. On the form, fill in the fields.  
   For a description of the field values on the Create New Issue, see [Create New AI Issue form](https://servicenow-prod.fluidtopics.net/B7TbPrGVkqqL8I7D_wRUBw "Use the Create New Issue form to identify and manage issues related to the impacted areas for the reported AI case.").
4. Select Save.  
   The form is saved and an AI issue is created.
{#create-ai-issue-in-the-ai-risk-and-compliance-workspace__steps_crs_qrb_1fc}

## Result

The created AI issue is assigned to the owner of the control. An AI issue transitions through: New, Analyze, Respond, Review, Closed Complete, or Closed In complete states. A user with the
sn_grc_ai_gov.ai_risk_and_compliance_analyst role can work on the AI issue and oversee its closure.

## What to do next

[Initiate AI assessment on an AI asset](https://servicenow-prod.fluidtopics.net/Y5lHVkUAbCvo~ynMM5lIkw "Initiate AI assessment for the whole AI asset.")
* **[Create New AI Issue form](https://servicenow-prod.fluidtopics.net/B7TbPrGVkqqL8I7D_wRUBw)**   
  Use the Create New Issue form to identify and manage issues related to the impacted areas for the reported AI case.

*[\>]: and then