---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create a privacy case in the Privacy Workspace

# Create a privacy case in the Privacy Workspace {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Report any privacy breaches and complaints to help reduce and avert
losses.

## Before you begin

Role required: sn_privacy.analyst

## About this task

At times, users can also report a case to the privacy teams using offline modes such
as phone calls or emails. The privacy teams then create these cases in the Privacy Workspace and then attach the relevant details to the
case.

## Procedure

1. Navigate to AllPrivacy Workspace.
2. Select the Privacy Case Management icon (![Case management icon]()).
3. Select Create.
4. Select Case.
5. On the form, fill in the fields.  
   See the [privacy new case
   form](https://servicenow-prod.fluidtopics.net/NDYD2aEZWusOpyvlQEW6BQ "On the new privacy case form, fill in the fields.") for an explanation of each field.
6. Select Save.
* **[Privacy new case form](https://servicenow-prod.fluidtopics.net/NDYD2aEZWusOpyvlQEW6BQ)**   
  On the new privacy case form, fill in the fields.

*[\>]: and then