---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Feedback dashboard

# Feedback dashboard {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Feedback dashboard to track and manage feedback using the Risk Workspace. The Feedback dashboard organizes feedback according to its status, importance, type, and other specific factors.

## Launching Feedback dashboard {#feedback-dashboard__section_apv_mx5_11c}

You can launch the Feedback dashboard by using the launcher ![feedback icon]() icon. The following example shows the cards that are available on the Feedback dashboard. Figure 1. Feedback dashboard page

You can analyze and monitor only relevant information by filtering the dashboard based on different record types. You can navigate to All records and select the respective record type to visualize related
information on the dashboard. The available record types are based on the active feedback configurations.

The following table describes the cards that are available on the Feedback dashboard landing page.
{#feedback-dashboard__table_uj1_q5x_nvb__entry__3}

| Section | Card | Description |
|-|-|-|
| Action items | Critical open Feedback | Shows the feedback with priority as Critical. |
| Action items | Rejected Feedback | Shows the feedback with response as Rejected. |
| Action items | Feedback in draft state | Shows the feedback that hasn't yet been sent to the respondent. |
| Action items | Feedback awaiting review | Shows the feedback that hasn't yet been reviewed by the reviewer following the respondent's comments. |
| Overview | Feedback by priority | Shows the active feedback based on their assigned priorities. This helps in understanding the proportion of feedback categorized by urgency levels. |
| Overview | Feedback by record type | Shows the feedback based on their record types. This helps in understanding the proportion of feedback categorized by the source records. |
| Overview | Unaddressed Feedback over time | Shows the unaddressed feedback over time. The bar chart displays the trend of unresolved feedback, enabling teams to measure their responsiveness and workload distribution. |
| Overview | Actions on Feedback | Shows the closed feedback with initiated actions and feedback with no actions taken. It facilitates the analysis of what further actions are generally taken as an outcome of the feedback. |
[Table 1. Feedback dashboard]

{#feedback-dashboard__table_uj1_q5x_nvb}