Governance, Risk, and Compliance
Summarize
Summary of Governance, Risk, and Compliance
ServiceNow Governance, Risk, and Compliance (GRC) provides an integrated risk program that connects business, security, and IT functions on a single platform. It enables real-time response to business risks through continuous monitoring, automation, and unified risk management. The solution transforms manual, siloed processes into streamlined, transparent, and efficient workflows that improve decision-making and organizational performance.
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Key Features
- AI Risk and Compliance: Manage AI capabilities ethically by mitigating AI risks and ensuring compliance.
- Audit Management: Use risk data to scope, prioritize, and automate audit plans, reducing costs and improving audit effectiveness.
- Business Continuity Management: Plan and execute disaster recovery and continuity efforts effectively, including during emergencies like pandemics.
- Compliance Case Management: Report, investigate, analyze, and resolve compliance issues efficiently.
- Continuous Authorization and Monitoring: Accelerate IT system onboarding with ongoing compliance monitoring.
- Model Risk Management: Identify and manage risks associated with models across their lifecycle.
- Operational Resilience: Gain real-time visibility into the resilience of technology, processes, people, and facilities.
- Policy and Compliance Management: Automate policy lifecycle management with continuous compliance monitoring and cross-mapping to regulations.
- Privacy Management: Manage enterprise-wide privacy risks and compliance in real time.
- Regulatory Change Management: Stay current with regulatory changes through integrations with leading content providers.
- Risk Management: Conduct detailed business impact analyses to prioritize and respond to enterprise and IT risks.
- Smart Assessment Engine: Automate risk assessment processes to reduce manual efforts and costs.
- Third-party Risk Management: Continuously monitor and mitigate risks in vendor ecosystems with automated assessments and reporting.
Benefits and Practical Use
ServiceNow GRC helps organizations:
- Unify risk and compliance management across extended enterprises and vendors.
- Streamline and automate emergency response and business continuity efforts.
- Improve audit efficiency by leveraging risk data for audit planning and execution.
- Enhance vendor risk management through continuous monitoring and standardized remediation workflows.
- Maintain regulatory compliance by automating policy management and adapting to regulatory changes.
- Achieve better visibility and control over operational resilience and privacy risks.
Getting Started
ServiceNow customers can work with implementation specialists to tailor GRC solutions to their needs and accelerate value realization. Additional expertise can be gained through ServiceNow training and certification programs. Customers can also explore and request GRC applications via the ServiceNow Store to extend their risk and compliance capabilities.
Respond to business risks in real time. Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation.
Governance, Risk, and Compliance applications
Request apps on the Store
Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Respond to business risks in real time with ServiceNow GRC
ServiceNow Governance, Risk, and Compliance (GRC) helps transform inefficient processes across your extended enterprise into an integrated risk program. Through continuous monitoring and automation, the GRC applications deliver a real time view of compliance and risk, improve decision making, and increase performance across your organization and with vendors.
Only ServiceNow applications can connect the business, security, and IT with an integrated risk framework that transforms manual, siloed, and inefficient processes into a unified program that is built on a single platform.
View and download the full info card for a highlight of GRC features.
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Automate and manage policy life cycles and continuously monitor for compliance
The ServiceNow® Policy and Compliance Management product provides a centralized process for creating and managing policies, standards, and internal control procedures. The process automatically cross-maps the procedures to external regulations. Also, the application provides structured workflows for the identification, assessment, and continuous monitoring of control activities.
Enable fine-grained business impact analysis to appropriately prioritize and respond to risks
The ServiceNow Risk Management product provides a centralized process to identify, assess, respond to, and continuously monitor Enterprise and IT risks that may negatively impact business operations. The application also provides structured workflows for the management of risk assessments, risk indicators, and risk issues.
Use risk data to scope and prioritize audit plans and automate cross-functional processes
The ServiceNow Audit Management product automates the work streams of internal audits teams, optimizing resources and productivity, and eliminating recurring audit findings. Audit Management uses compliance and risk data to scope, plan, and prioritize audit engagements. The ongoing review of policies and procedures, risks, and control breakdowns provide an opportunity for fixing issues before they become audit failures.
The ServiceNow Regulatory Change Management application empowers the customers to check upcoming regulatory changes, assess their impact, and implement risk and compliance related changes, ensuring overall regulatory compliance.
Continuously monitor, detect, assess, mitigate, and remediate risk in vendor ecosystems
As your vendors become privy to more of your sensitive systems and data, their risk and compliance posture becomes even more important to your security. It's important to assess your vendors regularly, but until now, it has been a time-consuming and error-prone exercise comprised of spreadsheets, email, and rudimentary legacy risk management tools.
The Vendor Risk Management application transforms the way you manage vendor risk through vital reporting of vendor risk and issues, a consistent assessment and remediation process, and automated assessment procedures. It provides a means to facilitate stakeholder interactions, drive transparency and accountability, and effectively monitor vendor-related risks.
By aligning Vendor Risk Management with overall enterprise risk management priorities, you can create an essential integrated view of risk and a stronger extended enterprise risk posture.
Learn
Get started
- Work with an implementation specialist to achieve your desired business outcomes. To learn more, visit the Customer Success Center.
- Take a Governance, Risk, and Compliance course to build expertise and realize ROI faster. To sign up, see ServiceNow training and certification.
Applications and features
- AI Risk and Compliance
- Audit Management
- Business Continuity Management
- Compliance Case Management
- Continuous Authorization and Monitoring
- Model Risk Management
- Operational Resilience
- Policy and Compliance Management
- Privacy Management
- Regulatory Change Management
- Risk Management
- Smart Assessment Engine
- Third-party Risk Management
- GRC and the ServiceNow Store
- Common GRC Features