---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create contact import rules

# Create contact import rules {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a contact import rule to apply on the User table and filter out users as
contacts for emergency notifications.

## Before you begin

Role required: BCM admin (sn_bcm.admin)

## About this task

The contact import rule is applied on the default table that is the User table \[sys_user\]. The unique user reference that is the sys_id of the user table and the unique contact ID of the Contacts table that is synced with Everbridge are mapped.

## Procedure

1. Navigate to Business ContinuityEverbridge Contact ConfigurationContact Import Rules.
2. Click New.
3. On the form, fill in the fields.  
   {#contact-import-sync-rule__table_u1t_44f_ppb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the import rule. |
   | Table | Defaults to the User table \[sys_user\] |
   | Filter condition | Condition applied on the User table to filter records. |
   | Record type | Default category of the record type. |
   | User mapping | Unique user reference from the Users table. |
   | Contact ID mapping | Unique ID of each contact used to sync with Everbridge. |
   [Table 1. Contact Import Rules form]

   {#contact-import-sync-rule__table_u1t_44f_ppb}
4. Click Submit.

*[\>]: and then