TPRM Due diligence management reports

  • Release version: Yokohama
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of TPRM Due diligence management reports

    TPRM managers and assessors utilize the due diligence management reports within the Vendor Management Workspace to effectively track, prioritize, and manage their due diligence responsibilities throughout the third-party risk management lifecycle.

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    Accessing the reports

    To access these reports, navigate to Workspaces > Vendor Management Workspace and select the due diligence management icon under the Risk tab.

    The dashboard provides a comprehensive view of all active due diligence processes, including initial risk questionnaires (IRQ), external due diligence, approval, contract risk, and closed requests. TPR managers and admins can perform a wide range of tasks directly from this dashboard.

    Key Features

    • Process Cards: Each process (e.g., IRQ, due diligence, approval, contract risk, final review) is represented by cards showing the number of active requests. Selecting these numbers lists actionable items to work on.
    • Unique Request Identification: Each due diligence request is automatically assigned a unique ID starting with "DDR," which can be selected in lists to view detailed request information.
    • Due Diligence Aging: This section visualizes the duration of due diligence requests for third-party engagements, with options to filter by request type.
    • Ongoing Due Diligence Management: Displays the current status distribution of requests categorized as Active, Closed, or Cancelled, providing insight into workflow progress.
    • Workflow Completion Metrics: Shows average completion times for each due diligence workflow over time, enabling performance tracking and process optimization.

    Practical Use for ServiceNow Customers

    This reporting capability enables your TPRM team to maintain full visibility and control over due diligence processes, ensuring timely risk assessments and approvals of third-party engagements. By leveraging these reports, you can prioritize workload, identify bottlenecks through aging and completion metrics, and efficiently manage all steps from request initiation through contract risk and final review.

    Related Processes

    • IRQ process management
    • Third-party (external) risk assessment management
    • Approval process management
    • Managing the contract risk process

    TPR managers and assessors use the due diligence management reports to track, prioritize, and manage their responsibilities.

    Accessing the reports

    To view the due diligence management reports, select Workspaces > Vendor Management Workspace. On the Risk tab, select due diligence management icon .

    Tip:
    TPR managers and TPR admins can perform a wide variety of tasks from the due diligence management dashboard. They can work on all processes in the workflow for a due diligence request: IRQs, external due diligence, approval, contract risk, and closed requests.

    Due diligence management page.

    Select items in the list view to work on engagement requests

    By default, the page lists all active processes: IRQ, due diligence, approval, contract risk, and closed processes. Select the number on any card to view a list of actionable items for the process.

    • Select the number on the All active processes card to view the list of active processes.
    • Select the number on the New requests card to view the list of new requests.
    • Select the number on the IRQ process card to view the list of active IRQs. See IRQ process management for details.
    • Select the number on the Due diligence process card to view the list of active third-party risk assessments. See Third-party (external) risk assessment management for details.
    • Select the number on the Approval process card to view the list of requests in the approval process. See Approval process management for details.
    • Select the number on the Contract risk process card to view the list of requests in the contract process. See Managing the contract risk process for details.
    • Select the number on the Final review process card to view the list of requests in the final review process.
    • Select the number on the Closed card to view the list of closed requests for due diligence.

    For each due diligence request, the system auto-assigns a unique ID number that starts with the text DDR. In any list, select the DDR number to view the request.

    Due diligence aging section

    The Due diligence aging section displays the current duration of requests for due diligence for a third-party engagement: due diligence for third parties and for engagements. Use the list box to specify the type of due diligence request to display in the charts.

    Ongoing due diligence management

    The Ongoing due diligence management section displays the current breakdown of Active, Closed, and Cancelled requests for due diligence.

    Due diligence workflow: Days to completion

    The Due diligence workflow: Days to completion section displays the average completion time of each workflow over time.