Starting with version 18.1.5 of the Audit Management application, this dashboard is available in the Next Experience UI Framework for versions Yokohama and later, including Vancouver and Washington DC. Users can access it by navigating to All > Audit > Analytics Overview.

Roles and Use Cases

• Audit Manager (snaudit.manager): Gains clear visibility into the overall state and volume of organizational vulnerabilities.
• Audit Administrator (snaudit.admin): Quickly identifies areas requiring attention.
• Audit Analyst (snaudit.user): Prioritizes risks or tasks based on their criticality to the organization.

Key Reports and Their Uses

The dashboard includes various reports that provide insights into audit engagements and tasks:

• Adequate Engagements: Shows the count of audit engagements closed with adequate results.
• Audit Task Breakdown: Displays active audit tasks categorized by type, state, and assignee.
• Control Test Results: Visualizes completed control tests with effectiveness ratings.
• Controls by Engagement: Breaks down open controls by audit engagement.
• Engagement Results: Stacked bar chart showing counts and outcomes of audit engagements per entity.
• Inadequate Engagements: Counts engagements closed with inadequate results.
• Issue Breakdown: Shows counts of issues grouped by engagement, state, or response.
• Overdue Audit Tasks List: Lists open audit tasks past their planned end date.
• Profiles by Engagement: Allows comparison of audit findings across selected entities.
• Satisfactory Engagements: Displays engagements closed with satisfactory results.

Audit Engagement Overview – Premium Dashboard

This variant includes interactive filters and is part of the Audit Management plugin requiring a licensed version of Performance Analytics. However, it is being deprecated starting with version 18.1.5 and will not be available on new instances. Customers using this version should plan for transition to the standard dashboard in the Next Experience UI Framework.

Practical Benefits for ServiceNow Customers

• Enables executives and audit teams to monitor audit outcomes and identify risk areas swiftly.
• Provides actionable insights through detailed, visual reports on audit tasks, controls, and issues.
• Supports role-based access to relevant audit data to streamline risk management and decision-making.
• Improves audit management efficiency by highlighting overdue tasks and control effectiveness.
• Facilitates comparison of audit results across entities to prioritize organizational focus.