Regulatory Change Management application landing page

  • Release version: Yokohama
  • Updated July 31, 2025
  • 3 minutes to read
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    Summary of Regulatory Change Management Application Landing Page

    The Regulatory Change Management application landing page provides an overview of regulatory activities within your organization. Accessible only to users with thesngrcregchange.managerrole, this page is located within the Compliance Workspace of ServiceNow. To access it, users must download the GRC: Regulatory Change Management application and log in with the appropriate user role.

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    Key Features

    The landing page includes various data visualization widgets that present regulatory alerts and tasks through color-coded graphics. Key sections of the landing page include:

    • Activity Overview: Displays active regulatory alerts and associated tasks using donut charts and bar graphs, detailing statuses such as new, in progress, and awaiting approval.
    • Tracking: Provides the status of regulatory alerts, impact assessments, and action tasks, categorizing them as open or overdue.
    • Trends: Shows trends for open alerts over the past 12 months and categorizes trends by taxonomy elements.
    • Tasks: Summarizes tasks assigned to the user and user group, including links to view all tasks.

    Key Outcomes

    This application empowers Regulatory Change Management application managers to efficiently monitor and manage regulatory tasks and alerts. By utilizing the landing page's visual data representations, users can quickly assess the status and trends of regulatory activities, ensuring compliance and proactive management of regulatory changes within their organization.

    The Regulatory Change Management application landing page view provides the overview of the regulatory activities in your organization. Users with the sn_grc_reg_change.manager roles only can view the Regulatory Change Management landing page in the primary navigation in the Compliance Workspace.

    The prerequisites for displaying the Regulatory Change Management landing page in the Compliance Workspace are:
    • Download the GRC: Regulatory Change Management application from the ServiceNow Store in your instance.
    • Log in as a user with the sn_grc_reg_change.manager role into the Regulatory Change Management application.

    Use the regulatory change icon to access the landing page.

    The Regulatory Change Management application managers with the sn_grc_reg_change.manager user role assign the regulatory alerts and monitor the associated regulatory change tasks, import document tasks, and action tasks.

    The Regulatory Change Management application in the Compliance Workspace is designed for the users with the following roles:
    • Regulatory Change Management application managers with the sn_grc_reg_change.manager role: Only the users with the sn_grc_reg_change.manager role can view the Home page of the Regulatory Change Management application in the Compliance Workspace.
    • Regulatory Change Management application users with the sn_grc_reg_change.user role: Users with the sn_grc_reg_change.user role can view the tasks assigned to them in the Regulatory Change Management application, but they cannot view the Regulatory Change Management application landing page in the Compliance Workspace.

    Landing page view

    The landing page view consists of the data visualization widgets that display the regulatory activity across your organization. The data visualization widgets are selectable widgets that use color coding to distinguish the states of the alerts and the tasks. You can select each widget to view all the associated regulatory alerts or tasks. The color scheme for each donut chart or bar graph is displayed in each subsection.

    The GRC: Regulatory Change Management landing page displays the following sections:
    • Activity overview
    • Trends
    • Tracking
    Figure 1. The GRC: Regulatory Change Management application landing page view
    Landing page.
    • Activity overview: This section contains an overview of the regulatory alerts and the tasks associated with the regulatory alerts across your organization.
      Table 1. Activity overview
      Section Description
      Alerts Active regulatory alerts that are new, in progress, and deferred in numbers and percentage displayed in a donut chart. Also displays impact assessment tasks associated with the alerts.
      Change tasks Active change tasks that are in new, implementation, respond, and awaiting approval state displayed in a donut chart. The tasks are displayed in numbers and the percentage.
      Import document tasks Active import document tasks that are in ready to import, in progress, and awaiting approval state displayed in a donut chart. The tasks are displayed in numbers and the percentage.
      Alerts by overall impact Displays the overall impact of the regulatory alerts such as no impact, low, medium, and high impact alerts displayed in a bar graph.
      Impacted entities/Business lines impacted Grouping of the impact assessment reports based on the impacted entities in a bar graph. The bar graph displays a maximum of five entities for a better display.
      Taxonomy alerts Taxonomy alerts as per the taxonomy elements such as content type, jurisdiction, regulatory body, sector, and theme.
    • Tracking: This section displays the tracking status of the regulatory alerts and the associated regulatory tasks.
      Table 2. Tracking
      Section Description
      Alerts Tracking status of the regulatory alerts such as open and unassigned alerts.
      Impact assessments Status of the impact assessments such as open and unassigned impact assessments.
      Issues Status of the issues such as open and overdue issues.
      Action tasks Active action tasks that are open including the action tasks that are in new, in progress, and overdue states.
    • Trends: This section displays the trends for the open alerts or trends by the taxonomy elements.
      Table 3. Trends
      Section Description
      Open alerts for last 12 months Timeline of the incoming regulatory alerts that are active and are not closed over a period of 12 months. For example, if 10 records are received every month, they are grouped by a quarter and a total of 30 records for each quarter are displayed in the line graph. Four plots are displayed on the X-axis and 30 records are displayed in each plot.
      Trends by taxonomy Trends noted by the taxonomy elements such as content type, jurisdiction, regulatory body, sector, and theme.
    • Tasks: This section contains an overview of the user's tasks and user group's tasks.
      Table 4. Tasks
      Section Description
      My tasks Tasks assigned to the user such as open and overdue tasks.
      My group's work Tasks assigned to the user group such as open and overdue tasks.
      View all tasks Link to the Tasks view in the Home page.