[
{
"label": "All Cases",
"table": "sn_customerservice_case",
"list_view": "Case",
"card_view_primary_column": "number",
"card_view_secondary_column": "short_description",
"card_view_additional_columns": "product|priority|state|contact",
"glyph": "th-list",
"record_view_page": "csm_ticket",
"pre_defined_filters": [
{
"filter_name": "Open",
"filter_query": "active=true"
},
{
"filter_name": "Closed",
"filter_query": "active=false"
}
],
"run_time_filters": [
{
"column": "priority",
"selection_type": "single_select",
"values": [
{
"label": "1-Critical",
"value": 1
},
{
"label": "2-High",
"value": 2
},
{
"label": "3-Moderate",
"value": 3
},
{
"label": "4-Low",
"value": 4
}
]
},
{
"column": "state",
"selection_type": "multi_select"
},
{
"column": "contact",
"selection_type": "multi_select"
},
{
"column": "sys_updated_on",
"selection_type": "single_select",
"ranges": [
{
"label": "Last month",
"query": "sys_updated_on>javascript:gs.endOfLastMonth()"
},
{
"label": "Last 3 months",
"query": "sys_updated_on>javascript:gs.beginningOfLast3Months()"
},
{
"label": "Last 6 months",
"query": "sys_updated_on>javascript:gs.beginningOfLast6Months()"
}
]
}
]
},
{
"label": "Actions Needed",
"table": "sn_customerservice_case",
"list_view": "Case",
"card_view_primary_column": "number",
"card_view_secondary_column": "short_description",
"card_view_additional_columns": "product|priority|state|contact",
"query": "stateIN6,18",
"glyph": "check",
"record_view_page": "csm_ticket"
},
{
"label": "Work Orders",
"table": "wm_order",
"card_view_primary_column": "number",
"card_view_secondary_column": "short_description",
"card_view_additional_columns": "priority|state",
"glyph": "briefcase"
}
]
Pour plus d'informations, consultez
Paramètres JSON du widget Liste de données du portail.
Chaque catégorie du widget affiche une liste d’enregistrements filtrés à partir d’une table sélectionnée. La table par défaut est la table Ticket [sn_customerservice_case]. Dans une catégorie, vous pouvez filtrer davantage les enregistrements et les afficher dans des onglets à l’aide du pre_defined_filters paramètre. Vous pouvez également configurer les options de filtre affichées dans l’icône de filtre à l’aide du run_time_filters paramètre.
).
).