Impact User Management

  • Release version: Washingtondc
  • Updated April 2, 2024
  • 1 minute to read

    • Impact admins can create, view, and manage their users with Impact User Management.

    Before you begin

    Note:
    See User Roles in Impact for information about Impact role permissions.

    Role required: Impact admin

    Procedure

    1. Navigate to Impact > User Profile Menu > Manage Users.
    2. Select Add new user.
    3. Enter the relevant information including:
      • User email (required)
      • User First and Last names (required)
      • Impact role
      • Impact feature access
      • ServiceNow University access role
    4. Select Submit.
      The new user is created.