Initiatives & Accelerators
Initiatives are the actionable engagements and workstreams that support your digital transformation. Impact Accelerators are fixed-scope offerings with experts behind each option to quickly provide value exactly where you need it.
Initiatives
Your Impact squad recommends Initiatives that are right for you, typically shared by you and your squad.
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Accelerators
- Valuable information, recommendations, and insights in a short timeframe, so you get value quickly.
- Expert attention on specific goals such as upgrade readiness, product adoption, and more.
Accelerator availability is defined by your Impact Package and is classified into one of three sub-catalogs, Architecture, Strategy, and Technical Accelerators.
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Go deeper on organizational and governance best practices with the ServiceNow platform and upskill your team to enhance business performance and drive success. |
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Recommendations
When requesting an Accelerator, in addition to the sub-catalog, Accelerators can also be sorted by recommendations. Accelerator recommendations are generated based on customer context using data gathered from product subscriptions, business objectives, instance data, and peer comparisons. Some of the recommendations are generated by the Artificial Intelligence (AI) engine, while the Impact squad manually recommends others. See Request an Accelerator for additional information for engaging Accelerators.