Certification Exam Preparation Accelerator
Summarize
Summary of Certification Exam Preparation Accelerator
Certification Exam Preparation Accelerator is designed for Impact Customers to enhance their preparation for ServiceNow technical certification exams. It offers on-demand courses and remote access to a ServiceNow training professional for personalized assistance. This Accelerator aims to improve pass rates for ServiceNow certifications, including Mainline Certifications like CSA, CIS, CAD, or CAS, which require biannual renewal through a delta exam.
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Key Features
- ‘Get Started with Certification’ Course: An introductory course providing guidance on preparing for ServiceNow technical certification exams, available for 30 days upon access.
- Certification Exam Preparation Courses: On-demand courses tailored to specific Mainline Certifications, offering study insights and sample questions, also accessible for 30 days.
- Course Offerings: Includes various IT, Security, Customer Service, Human Resources, and Application Development certifications.
- Virtual Office Hour Sessions: Up to 60-minute sessions with a ServiceNow training professional to discuss the exam blueprint, learning objectives, and practice questions, accommodating up to 50 participants.
Key Outcomes
Customers can expect to gain a comprehensive understanding of certification requirements, access targeted preparatory materials, and receive expert guidance, all aimed at increasing their chances of passing ServiceNow technical certification exams. However, it is important to note that ServiceNow does not guarantee improved pass rates.
Technical certification exam preparation
Overview
Certification Exam Preparation Accelerator provides Impact Customers with on-demand courses (including general and Mainline certification* preparation courses) and remote access to a ServiceNow training professional for questions and answers on specific technical certification categories. It aims to aid in increasing Customers’ pass rates on ServiceNow technical certification exams.
* A “Mainline Certification" is a ServiceNow proctored exam resulting in a CSA, CIS, CAD, or CAS certification. Mainline Certifications must then be renewed twice a year with each release through an online delta exam.
What you get
- 'Get Started with Certification’ On-Demand Course
- This preparatory course provides an overview of what to expect and what to do when preparing for a ServiceNow technical certification exam. Once granted, Customer will have access to the course for 30 days.
- Certification Exam Preparation Course(s)
On-demand course(s) corresponding to specific Mainline Certifications for which Customer is preparing. These certification-specific courses provide insight into what to study and sample questions to prepare for the exam. Once granted, the Impact Squad will provide Customer instructions for accessing the applicable course, to which Customer will have access for 30 days.
Choose from the following on-demand courses:- IT
- Certified Implementation Specialist – Application Portfolio Management
- Certified Implementation Specialist – Cloud Provisioning and Governance
- Certified Implementation Specialist – Discovery
- Certified Implementation Specialist – Event Management
- Certified Implementation Specialist – Hardware Asset Management
- Certified Implementation Specialist – IT Service Management
- Certified Implementation Specialist – Project Portfolio Management
- Certified Implementation Specialist – Service Mapping
- Certified Implementation Specialist – Service Provider
- Certified Implementation Specialist – Software Asset Management
- Security
- Certified Implementation Specialist – Risk and Compliance
- Certified Implementation Specialist – Security Incident Response
- Certified Implementation Specialist – Vendor Risk Management
- Certified Implementation Specialist – Vulnerability Response
- Customer Service
- Certified Implementation Specialist – Customer Service Management
- Certified Implementation Specialist – Field Service Management
- Human Resources
- Certified Implementation Specialist – Human Resources
- Platform Application Development
- Certified System Administrator
- Certified Application Developer
- Certified Application Specialist – Performance Analytics
- Virtual Office Hour Customer Session (up to 60 min)
A ServiceNow training professional will walk through the certification exam blueprint, dive deeper into learning objectives, and provide sample practice questions to learners.
Sessions are scheduled according to course capacity and by Business Unit focus: ITSM/ITAM, ITBM, Security/GRC, HR, CSM, Platform.
Requested customer resources
Any Customer personnel who is preparing for a ServiceNow technical certification exam may benefit from this Accelerator. Virtual Office Hour Customer Sessions can include up to 50 total participants (based on seat availability).
Requested information/access
N/A – No additional information or data access is requested.
Exceptions
ServiceNow does not guarantee increased certification exam pass rates.