HealthScan

  • Release version: Washingtondc
  • Updated April 6, 2024
  • 1 minute to read
  • ServiceNow HealthScan is a diagnostic tool that helps you understand the current health of your instance, identify potential issues and setbacks, and take quick corrective action.​

    Overview

    Impact uses HealthScan to help you understand and improve the health of your ServiceNow instance. Built on best practice definitions gathered from analyzing thousands of instances, this tool quickly scans your ServiceNow instance to provide data points across five key categories, security, upgradability, performance, manageability, and usability.
    • Improve your understanding of instance health through the use of hundreds of best practice checks​
    • Reduce technical debt and optimize performance​
    • Prevent common implementation missteps​