Configure Key Alerts

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Follow these steps to configure Key Alerts on an instance where critical alerts have not yet been configured.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to Impact > Platform Health > Monitor > Go to Instance Observer
    2. Log in to Instance Observer and navigate to Alerts > Configure alerts.
      Shows the Configure Alerts banner to begin alert configuration.
      A notification banner displays.
    3. Select Configure your alerts!.
      Alerts for metrics chosen by the system display.
    4. Select up to five alerts from the Max alerts per day / per metric drop-down to receive for each metric per day.
      The maximum number of alerts selected pertains to each of the six available system metrics. If you choose a maximum of two alerts for each metric, then you receive 12 alerts, as the maximum alert count each day, for example (2 alerts) X (6 metrics) = 12 alerts. The alert count resets daily at 00:00 UTC.Shows the alert configuration drop-down selector.
    5. Select Set Notification.
      The Alert configuration page loads and the Default notification rule is automatically selected.The Alert Notification screen with the Default alert selected. How to Configure Notification Rules and Configure Notification links are also available.
    6. Optional: Select Configure Notification to create a custom rule.
      The How to Configure Notification Rules link contains information on custom notification creation. Rule options include Rule Name, Recipients, and Notification Methods.
    7. Select Review & Create to display the summary of the alerts to be configured and the notification rule.
      Shows the list of alerts to be configured and the confirmation button.
    8. Select Create Alert or Set Notification to return to the notifications configuration page.
      A notification appears to confirm the alert configuration.

      Shows the alert configuration confirmation message.

    Result

    After the request submission, all six alerts will be enabled automatically, no manual intervention is required. If you want to see the alert threshold, navigate to Edit Alert configuration to access the IO recommended condition.
    Note:
    If one or more alerts out of the six available aren’t enabled automatically, then a threshold wasn’t available for that specific metric due to limited use in the instance.

    What to do next

    Manage Instance Observer alerts