Architecture Accelerators

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Architecture Accelerators provide a foundational understanding of business outcome maturity with targeted recommendations on what to tackle next to unlock further value from the platform.

    Accelerators available in each package

    Accelerator outputs and formats have common standardized features, but may differ from package to package. Not all Accelerators are available for each package. The Accelerators and available feature levels are denoted by these symbols:
    • ✓ = Common standardized feature set
    • Green check mark icon = Includes unique accelerator-specific features
    • Blue plus sign icon = Includes additional unique accelerator-specific features
    Note:
    U.S. Public Sector (USPS) customers: As part of ServiceNow’s mission to continually deliver the best customer experience and as part of the evolution of the Impact packages, certain Impact deliverables, Impact Accelerators, or other Impact components require supplemental terms and conditions because of the manner in which they operate. The US Public Sector Accelerator provides U.S. Public Sector customers an option to leverage aspects of these Accelerators without the need to accept the supplemental terms and/or in scenarios in which an environment may have serviceability restrictions.

    Accelerators that offer USPS specific versions for the respective packages are indicated with ** in the table.

    Table 1. Accelerator and supported Impact package
    Accelerator Guided package Advanced package Total package
    Architecture Blueprint ✓ Green check mark icon
    Artificial Intelligence Readiness Assessment ✓ ✓
    Common Service Data Model (CSDM) Assessment-Application Services (Crawl) - Advanced ✓
    Common Service Data Model (CSDM) Assessment– Total ✓
    Common Service Data Model (CSDM) Assessment - Foundation Data - Advanced ✓
    Data Management and Governance ✓ ✓
    Design Review​ ✓ Green check mark icon
    Health Assessment ✓ Green check mark icon Blue plus sign icon
    Integration Strategy ✓ Green check mark icon
    Multi-instance Topologies ✓ ✓
    Technical Governance ✓ ✓
    UX Design: Employee Center ✓ ✓
    UX Review: Employee Center ✓ ✓