Set notification preferences for knowledge bases and knowledge articles.

Antes de Iniciar

Role required: knowledge

Por Que e Quando Desempenhar Esta Tarefa

Users can set notification preferences from the Knowledge menu or from the Knowledge Management Service Portal.

Procedimento

1. Navigate to the Notification Settings page.

   Location	Description
   From the Knowledge application	Click the Notification Settings module.
   From the Knowledge Management Service Portal	Click the user name in the portal header and then click Notification Settings.

2. Click the Notification Preferences tab.
3. Click Knowledge Base and enable or disable the knowledge base notification options.
4. Click Knowledge Articles and enable or disable the knowledge article notification options.