Limit description sizes in the Classic Mobile UI

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • By default, item descriptions in the smartphone interface are truncated to a maximum of two lines.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > Service Catalog > Catalog Administration > Properties.
    2. Set the Limit descriptions in category and item listings to two rows in the Mobile UI property (glide.sc.mobile.limit.description) to No.
      If set to Yes, descriptions are limited to two lines If set to No, the full descriptions are given
      Figura 1. Set to Yes
      Screenshot for setting the property to Yes
      Figura 2. Set to No
      Screenshot for setting the property to No