Download a document from its parent record
Download documents related to a parent record directly from the record.
Antes de Iniciar
Role required: none
Por Que e Quando Desempenhar Esta Tarefa
Nota:
To download a document, the version file type must be an attachment and not a
URL.
Procedimento
- Navigate to the required record (for example, Incident).
- Select the Documents tab.
- Select the documents you want to download.
- In the Actions on selected rows drop-down menu, select Download Document.