---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Download a document

# Download a document from its parent record {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Download documents related to a parent record directly from the record.

## Antes de Iniciar

Role required: none

## Por Que e Quando Desempenhar Esta Tarefa

Nota:  
To download a document, the version file type must be an attachment and not a URL.

## Procedimento

1. Navigate to the required record (for example, Incident).
2. Select the Documents tab.
3. Select the documents you want to download.
4. In the Actions on selected rows drop-down menu, select Download Document.
{#download-doc-parent-rec__steps_y1n_xp4_dsb}