Manage HAM advisor scope in CMDB success advisor

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Manage the scope of your advisor for Hardware Asset Management (HAM) by editing model categories in CMDB success advisor to support your targeted HAM outcomes.

    Antes de Iniciar

    Role required: sn_cmdb_admin

    Por Que e Quando Desempenhar Esta Tarefa

    Control which resource and model categories are included in your HAM advisor dashboard in CMDB success advisor. You can add or remove entire resource categories or fine-tune the selection by including or excluding specific model categories within a resource category. Resource categories may be opted in or out based on your hardware asset manager's preferences. This flexibility enables you to customize the dashboard to display only the most relevant HAM data.

    Procedimento

    1. On the CMDB success advisor landing page, select Edit model categories within the HAM card.
      See Viewing the CMDB success advisor landing page.
    2. In the Edit model categories dialog box, add or remove categories to update your model category selection.
      Tabela 1. Model category selection actions
      Purpose Action Data coverage
      Add an opted-in resource category or an available resource category Select the check box for the resource category to include all its model categories. Includes all model categories associated with the selected resource category.
      Expand model category selection Select > to expand a resource category, then select check boxes for specific model categories. Includes only the selected model categories associated with a resource category.
      Narrow down model category selection Select > to expand a resource category, then clear check boxes for specific model categories. Excludes only the model categories cleared from a resource category.
      Remove an opted-out or available resource category Clear the check box for the resource category. Excludes all model categories associated with the removed resource category.
      Remove a selected model category Select the X icon next to the category in the Selected column. Model category is removed from scope.
    3. Opcional: To remove a model category, select the X icon next to the category in the Selected column.
    4. Select Save to apply the changes.

    Resultado

    The HAM dashboard in CMDB success advisor is updated to reflect the data based on the model category selection.