---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Manage knowledge subscriptions

# Manage knowledge subscriptions {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Manage knowledge base and knowledge article subscriptions from the Notification
Settings page.

## Antes de Iniciar

Role required: knowledge

## Por Que e Quando Desempenhar Esta Tarefa

Users can manage knowledge subscriptions from the Knowledge application or from the Knowledge Management Service Portal.

## Procedimento

1. Navigate to the Notification Settings page.

   | Location | Description |
   | From the Knowledge application | Click the Notification Settings module. Nota: Activate Knowledge Management Core plugin (com.glideapp.knowledge). |
   | From the Knowledge Management Service Portal | Click the user name in the portal header and then click Notification Settings. |
   |-|-|

   {#manage-knowledge-subscriptions__choicetable_jx3_rxw_jz}
2. Click the Subscriptions tab.
3. Click Knowledge Base or Knowledge Articles to see a list of current subscriptions.
4. To unsubscribe from a knowledge base or knowledge article, click Subscribed.  
   The link toggles to Unsubscribed.
{#manage-knowledge-subscriptions__steps_qxl_zft_3z}