---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Join a conference call

# Join a conference call {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can join an active conference call from an incident to discuss about the
resolution of an incident.

## Antes de Iniciar

Role required: notify_view, notify_admin, major_incident_manager, or
communication_manager

## Procedimento

1. Navigate to AllIncidentMajor IncidentsOpen.
2. Open the relevant major incident.
3. Select View Workbench.
4. Select Collaborate tab.
5. Select Join Call.
{#join-cisco-webex-notify-call__steps_wdw_sr4_55b}