---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Roles required for EVAM

# Roles required for EVAM {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Learn about the roles needed to configure and manage the Entity View Action Mapper (EVAM).
{#role-required-for-evam__table_uyn_3fd_h2c__entry__2}

| Role | Description |
|:-|:-|
| admin or evam_admin | Grants full administrative rights, including the ability to configure and manage all aspects of the ServiceNow platform, such as creating data sources, configuring EVAM bundles, and defining view templates. |
| itil | Provides access to IT Service Management features, allowing users to interact with incidents, changes, and other ITSM records, which may be relevant when associating EVAM configurations with ITSM data. |
[ ]

{#role-required-for-evam__table_uyn_3fd_h2c}