Delete CIs

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • You can use the CI Class Manager to delete CIs that are no longer needed.

    Antes de Iniciar

    Role required: sn_cmdb_admin or itil_admin

    Por Que e Quando Desempenhar Esta Tarefa

    For information about policy-based, large scale automated CI deletions, see Working with CMDB Data Manager.

    Nota:
    You can't delete base system tables. For information about deleting custom tables, see Deleting custom tables.

    Procedimento

    1. Navigate to All > Configuration > CI Class Manager.
    2. Click Hierarchy to expand the CI Classes list and then select the class from which you want to delete CI records.
    3. In the class navigation bar on the left, click CI List.
    4. On the CI List form view, select the CIs that you want to delete.
      Select the check box in the header to select all the CIs that are visible.
    5. Click Actions on selected rows and then click Delete.
    6. Click Delete in the Confirmation dialog box.

    Resultado

    After deleting CIs that a dependent CI depends on, the dependent relationship is also deleted. The dependent CI becomes an orphan and is not immediately deleted. In this situation, the system attempts to cascade delete such orphan dependent CIs to prevent the accumulation of stale data and maintain the health of the CMDB. For information about how the system manages orphan dependent CIs, see Management of orphan dependent CIs.