Pass variables between tasks

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Pass variables from one step of the fulfillment process to another.

    Antes de Iniciar

    Role required: admin

    Por Que e Quando Desempenhar Esta Tarefa

    Variables can be processed by any workflow or execution plan that is associated with the requested items.
    Nota:
    To pass a variable between tasks, select the Global check box when you create a Service Catalog variable.

    For example, consider the following tasks within the fulfillment process for a New PC catalog item.

    Procedimento

    1. Procure a PC.
    2. Install corporate standard software.
    3. Set up email account.
    4. Deliver and set up PC for requester.
      Step 4 may require a piece of information from step 3 (the email account credentials for setting up email on the PC). If steps 3 and 4 are executed by different fulfillment groups, you can use variables to make this information visible in the tasks for steps 3 and 4. You can then pass the information between groups so that the second group can access the email account credentials.