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sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

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---

# Configure Now Assist skills for merging articles

# Configure Now Assist skills for merging articles {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

To merge the duplicate knowledge articles, activate Now Assist skills for merging the
duplicate articles. Once configured, these skills enable the system to merge duplicate articles effectively, ensuring consistent and streamlined content management.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllNow Assist AdminNow Assist SkillsPlatformknowledge.
2. Select the Merge duplicate articles to activate or deactivate the skill.

## Resultado

Verify that the skills display an Active or Deactivated status based on your selection. Once activated, you can merge duplicate articles.
**Tarefas relacionadas**   

* [Merge duplicate articles](https://servicenow-prod.fluidtopics.net/Bxv5VPC0AVDxU3yWgteqbg "Merge multiple duplicate knowledge articles into a single, consolidated article using Now Assist in Knowledge Management. This task helps knowledge managers reduce redundancy, preserve source article traceability, and verify readers access the most accurate and recent information.")