Mute or unmute all participants

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • As a communications manager or a conference call host, mute/unmute all the conference participants from the workbench.

    Antes de Iniciar

    Role required: notify_view, notify_admin, major_incident_manager, or communications_manager

    Before starting this procedure, ensure there is an active conference call with one or more participants.

    Procedimento

    1. Navigate to All > Major Incident Management in the application filters.
    2. Select the incident that you are trying to resolve.
    3. On the incident, click View Workbench
    4. In the Conferences tab, select a conference
      OpçãoDescrição
      Mute All Click this button to mute all the participants in the conference
      Unmute All Click this button to unmute all the participants in the conference
      Figura 1. Mute All
      Screenshot for mute All
      Figura 2. Unmute All
      Screenshot for Unmute All