---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Notify activity event handlers

# Notify activity event handlers {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Notify workflow activities provide JavaScript functions that are invoked automatically
when your telephony provider broadcasts certain events.

When the telephony provider broadcasts an event related to a Notify call, such as the caller
hanging up, the event is processed by the workflow associated with that Notify call. All
currently-executing Notify activities in that workflow invoke a JavaScript function associated
with that event.

Not all activities that support an event provide a default event handler implementation. You
can provide an implementation for those event handlers when creating custom Notify
activities.
**Conceitos relacionados**   

* [Creating Notify activities](https://servicenow-prod.fluidtopics.net/dlA3ZHes7gi9bAjng_DFYA "Default Notify workflow generally performs a single action, such as initiating a phone call. You can create custom Notify workflow activities to implement more complex functionality.")  
**Referência relacionada**   

* [Available Notify activity event handlers](https://servicenow-prod.fluidtopics.net/16syiqV7rqmfEpbt4VbWUw "When creating Notify workflow activities, you can use event-handler functions to respond to events from a telephony provider.")