---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Interaction Management reference

# Interaction Management reference {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Learn about the components installed with Interaction Management.
* **[Components installed with Interaction Management](https://servicenow-prod.fluidtopics.net/3lLHgQ4Iy5z4VxruJZvxeQ)**   
  Several types of components are installed with activation of the Interaction Logging, Routing, and Queueing plugin, including tables and user roles.