---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Notify reference

# Notify reference {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

View the additional information about Notify application in this
section.
* **[Differences between Notify-Twilio and Notify-Twilio Direct](https://servicenow-prod.fluidtopics.net/dOcQyFZrq1Wx2hC_fSOcmA)**   
  Describes the differences between the Notify-Twilio and Notify-Twilio Direct drivers, including architecture, workflows, Twilio support, and task-initiated conference calls.
* **[Migrate to Notify-Twilio Direct driver](https://servicenow-prod.fluidtopics.net/JWiq6bHM6Ja41PqH2Q4GJw)**   
  Migrating to Notify-Twilio Direct driver provides next-generation integration with Twilio and Notify.
* **[Public URLs](https://servicenow-prod.fluidtopics.net/siojroNCEciMlL2M3nyUIg)**   
  On-premise customers should ensure that the URLs are accessible from the Internet for the Notify-Twilio driver to work correctly.
* **[Components installed with Twilio Direct driver](https://servicenow-prod.fluidtopics.net/itkYxK16NclbBg4O7DpUyQ)**   
  Several types of components are installed with the Twilio Direct driver for integration with Notify.
* **[Numbers and number groups](https://servicenow-prod.fluidtopics.net/5zvkUJlIsyz~cfzgFCccCA)**   
  Number groups allow you to group Notify phone numbers and share workflows across grouped numbers.
* **[Notify flows](https://servicenow-prod.fluidtopics.net/36r_VxafcUEBM7u096Wlrw)**   
  Use Notify flows to manage the calls and SMS messages.
* **[Notify workflow activities](https://servicenow-prod.fluidtopics.net/IirxX7lhjQ0EYbTYN4CiFw)**   
  Notify workflow activities manage calls and SMS messages in Notify.
* **[Components installed with Notify](https://servicenow-prod.fluidtopics.net/KrrVgMkl785hkUA5KReCvw)**   
  Several types of components are installed with the Notify application.