---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create a category

# Create a category {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Administrators and catalog administrators can create or edit a category.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

To create or edit a category:

## Procedimento

1. Navigate to AllService CatalogCatalog DefinitionMaintain Categories.  
   A list of existing categories appears. If the Parent field is blank, the category does not have a parent category.
2. Click New or select the category to edit.  
   Nota:  
   The visibility of a category is controlled by user criteria. See [Apply user criteria to items and categories](https://servicenow-prod.fluidtopics.net/HVBqBgNVC0yR2CP3tmCC1w#t_AppUserCritItemsCat "Apply a user criteria record to items and categories, either from the item or category form or from the user criteria form.").  
   Figura 1. Service Catalog categories
3. Fill in the fields on the form, as appropriate.  
   {#t_CreateACategory__table_gh2_gtj_lq__entry__2}

   | Field | Description |
   |-|-|
   | Title | Descriptive name for the category. |
   | Application | The application scope in which the category is applicable. |
   | Catalog | The catalog this category belongs to. |
   | Active | Check box to indicate that the category is available to add to the service catalog homepage. |
   | Location | Any location information relevant for the category. |
   | Parent | Any parent category for which this category is a subcategory. |
   | Description | Information about the category. The description appears when the category is collapsed on the service catalog homepage. The description also appears in the Related Categories list when a user clicks the parent category title. |
   | Icon | The small icon displayed beside the category name, when the category is listed as a subcategory. |
   | Header icon | The icon displayed beside the category header, when the category is a top-level category. |
   | Desktop image | A larger image to display with the category on the Service Catalog homepage. This image is visible only if the relevant renderer defines it to be used (the default renderer does not display this field). |
   | Classic Mobile image | A picture to use on Classic Mobile devices for this category. If a mobile image is not selected, the Desktop image appears if the Classic Mobile Subcategory Render Type is set to Cards. |
   | Classic Mobile Subcategory Render Type | The rendering option to control how subcategories are displayed. Select List for a single-column list, or Cards for a multi-column display. |
   | Hide description (classic mobile browsing) | Option for displaying the description at the top of the list on Classic Mobile devices. |
   [Tabela 1. Service Catalog category form]

   {#t_CreateACategory__table_gh2_gtj_lq}
**Tarefas relacionadas**   

* [Configure dynamic categories](https://servicenow-prod.fluidtopics.net/OS6FoCrysRrWAGK6CuOWhA "Dynamic categories let you organize and display commonly requested items and knowledge articles. Dynamic categories appear on the right side of the service catalog homepage by default.")