---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Types of catalog items

# Types of catalog items {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Service Catalog offers a few
types of catalog items.
The basic Service Catalog item types
include:

* Record producers: giving alternative ways of adding information such as Incidents via the service catalog.
* Order guides: to group multiple catalog items in one request.
* Content Items: catalog items which provide information instead of goods or services.
* Standard catalog items
{#r_ExtendedCatalogItemFunctions__ul_uvt_nhh_c1b}
* **[Record Producer](https://servicenow-prod.fluidtopics.net/azNbSioAEbWQGFFq8_VwYA)**   
  A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog.
* **[Order guides](https://servicenow-prod.fluidtopics.net/aC7IBSCcV~O5_nocLuMlAQ)**   
  Order guide submits a single service catalog request that generates several items.
* **[Define a content item](https://servicenow-prod.fluidtopics.net/JF9F2b7Cb2TEMqdgwcy5Ow)**   
  A content item is a service catalog item that provides information instead of goods or services.
* **[Configure a default width for Service Catalog variables](https://servicenow-prod.fluidtopics.net/T8NyZjUWXkT4akUVnAdlZw)**   
  Configure the default width for variables on a catalog item page to specify what percentage of the screen size that it can span.
* **[Define a regular expression for a variable](https://servicenow-prod.fluidtopics.net/s~DBPtgNB1fleyvhYtwc3g)**   
  Define a regular expression (regex) to validate a variable value.
* **[Pass variables between tasks](https://servicenow-prod.fluidtopics.net/baFIki5M319xZ7sBTbJngQ)**   
  Pass variables from one step of the fulfillment process to another.
* **[Create or edit a catalog item](https://servicenow-prod.fluidtopics.net/0lLcP3qlZRRTYT6Hlr~DUw#t_DefineACatalogItem)**   
  Define individual catalog items using Service Catalog. You can create, edit, and copy catalog items.
* **[Add a catalog item](https://servicenow-prod.fluidtopics.net/BhuiYJIy85VF016HIGEq8A)**   
  Service Catalog enables you to add a catalog item to multiple catalogs and categories.
* **[Service Catalog customization](https://servicenow-prod.fluidtopics.net/_3chsA4_PUaEhOz_VzP~HA)**   
  Service Catalog enables you to customize the catalog in various ways.