---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create a Password Reset extension script

# Create a Password Reset extension
script {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create extension scripts only from the Password Reset Extension Script form.
Do not create extension scripts in the System DefinitionScript Includes interface.

## Antes de Iniciar

Role required: password_reset_admin or admin  
Nota:  
To use a script include as an extension script, you must set it to Active status.

## Procedimento

1. Navigate to Password ResetExtensionsNew extension script.
2. Enter a name in the Extension script name field.  
   Use CamelCase to construct a name without spaces, for example, <kbd class="ph userinput">PwdEnrollmentCustom</kbd>.
3. Select an Extension script category.
   * Enrollment check
   * Enrollment form processor
   * Identification form processor
   * Password generator
   * User account lookup
   * Verification form processor
4. Click Submit.  
   A new instance of the script include for the selected category opens.
5. Edit the script by providing an implementation in the body of the process or processForm function, depending on the script category.  
   You can add additional functions as long as the process or processForm function accepts the defined parameters and returns the expected results.  
   Nota:  
   Do not edit or delete the Category declaration.  
6. Click Update.
**Conceitos relacionados**   

* [Password Reset extension script categories](https://servicenow-prod.fluidtopics.net/g5fo6_crjXOZuJc7mEu8Ng "You can use a custom extension script to extend Password Reset functionality for credential store, verification, or identification types.")
* [Password Reset script includes](https://servicenow-prod.fluidtopics.net/z5nggKnpRYqOGQKuZIxYmA "The Password Reset plugin installs script includes that implement password reset processes. To enable you to extend functionality, each base-system script include provides extension points that you can use to invoke \"extension scripts\" that you customized.")