---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Mute or remove a conference call participant

# Mute or remove a conference call participant {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

As a communications manager, you can mute or kick conference call
participants.

## Antes de Iniciar

Role required: notify_view, notify_admin, major_incident_manager, or communication_manager

Before starting this procedure, ensure there is an active
conference call with one or more participants.  
Nota:  
Any participant with the host flag set to active, can mute or kick a participant from a conference call.

## Procedimento

1. Navigate to AllNotifyConference Calls.
2. Select a conference call.
3. In the Notify Conference Call Participants related list, select a participant.
4. Click Mute or Kick.  
   Nota:  
   You can unmute a muted participant. A kicked participant may rejoin the conference call by calling in again.
{#t_MuteOrKickAConfCallParty__steps_ppm_mqm_ms}