Call a user from the WebRTC UI

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Make outbound calls and receive a voice call in the browser through the WebRTC interface from On-Call Schedules landing page, Roster and Escalation Details dialog box and on-call calendar.

    Antes de Iniciar

    Role required: notify_view, or itil

    Procedimento

    1. Navigate to All > On Call scheduling > On Call calendars.
    2. In the calendar that opens, click the name of the user you want to call.
    3. Choose Call to call the user.
      Screen for WebRTC UI