Suspend a Cloud account

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Suspend an account when there’s a budget constraint or the account owner isn’t available in the organization. Only admins and account owners can see the suspended accounts.

    Before you begin

    An account requires a suspend profile to be suspended. For more information, see Set up suspension of an AWS account using service control policy.

    Role required: sn_itom_cam.cw_admin or sn_itom_cam.cw_requestor

    Procedure

    1. Navigate to All > Cloud Workspace > Home.
    2. Select Subscription Accounts.
    3. Under the Managed Accounts section, select Active.
    4. Select an account check box and select Suspend.
    5. In the confirmation dialog box, enter the reason for suspension and select Yes.
      • Once you have created a suspension request, the request is sent to the admin for approval.
      • Suspended accounts are listed under the Managed Accounts > Suspended section.