Cloud Discovery home page in Cloud Discovery Workspace

  • Release version: Australia
  • Updated March 24, 2026
  • 2 minutes to read
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    Summary of Cloud Discovery home page in Cloud Discovery Workspace

    The Cloud Discovery home page in the Cloud Discovery Workspace provides a centralized dashboard summarizing the results from discovery schedules. It enables users to monitor the count of configuration items (CIs) discovered, track errors encountered over time, and access detailed reports on various discovery metrics. Note that Cloud Discovery Workspace is deprecated and no longer available for new activations; customers should transition to Discovery Admin Workspace for the latest functionality.

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    Access and Roles

    To access the Cloud Discovery dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Dashboard. Users require the sncloudopsws.cloudopsadmin role to view and interact with the dashboard.

    Key Features

    • 30 Day Discovery Runs: Donut chart showing discovery runs’ states (Active, Canceled, Completed) in the last 30 days, with drill-down to detailed lists.
    • Upcoming Schedules: List of up to eight scheduled discovery runs, with links to view schedule details.
    • Total Configuration Items: Line and area chart depicting the number of CIs discovered over time; clickable to view individual CI records and associated multi-source data.
    • Cloud Discovery Errors: Line and area chart tracking discovery errors over time, with access to detailed error logs both via the dashboard and directly through Diagnostics > Discovery log.
    • Credentials and Service Accounts: Indicators showing total counts and breakdowns by cloud provider, with the ability to filter and list matching credentials and service accounts.
    • MID Servers: Donut chart displaying total MID Server count and their statuses.
    • Cloud VMs by Datacenter: Horizontal bar chart showing the count of virtual machines discovered per datacenter for Microsoft Azure, AWS, and vCenter.

    Practical Use

    The dashboard is designed for discovery administrators to efficiently monitor cloud discovery activities, troubleshoot issues by reviewing errors, validate credentials and service accounts, and understand cloud infrastructure distribution across datacenters. Interactive reports and indicators provide actionable insights to maintain and optimize discovery schedules and infrastructure visibility.

    The Cloud Discovery home page displays a summary of the discoveries triggered through a discovery schedule. You can view the count of CIs discovered and errors encountered over time. You can also select any dashboard report to view additional information.

    Important:
    Cloud Discovery Workspace is now deprecated and no longer supported or available for new activation. Discovery Admin Workspace provides the latest experience for this functionality. For details, see the Application/Plugin Deprecation Process [KB0867184] article in the Now Support knowledge base.

    Cloud Discovery dashboard.

    Required ServiceNow AI Platform roles

    sn_cloud_ops_ws.cloud_ops_admin

    Access the Cloud Discovery home page

    To open the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Dashboard.

    Use cases

    For examples of how different people in your organization would use this dashboard, see these use cases.
    User Dashboard use
    sn_cloud_ops_ws.cloud_ops_admin The sn_cloud_ops_ws.cloud_ops_admin can review the following information in the Cloud Discovery dashboard:
    • 30 day discovery runs
    • Upcoming schedules
    • Total configuration items
    • Cloud discovery errors
    • Credentials
    • MID Servers
    • Service accounts
    • Cloud VMs by datacenter

    Indicators

    Credentials
    This indicator displays the total count of credentials defined in the system and their breakdown according to cloud provider.

    Select the number mentioned under any credential type to see a filtered list of matching credentials.

    Service accounts
    This indicator displays the total count of service accounts defined in the system and their breakdown according to cloud provider.

    Select the number mentioned under any cloud provider to see a filtered list of matching service accounts.

    Reports

    Title Type Source table Description
    30 day discovery runs Donut chart
    Line and area chart.
    		 discovery_status This report displays the count and the state of the discovery runs over the last 30 days. Cloud Discovery displays the following states in the report:
    • Active
    • Canceled
    • Completed

    Select the report to view the list of all the discoveries.
    Upcoming schedules List discovery_schedule This report displays information about up to eight upcoming scheduled discoveries.

    Select any schedule to view its details.
    Total configuration items Line and area chart
    Line and area chart.
    		 cmdb_ci This report displays the number of CIs discovered over time.

    Select the report to view the list of all the configuration items discovered so far. You can select any CI record to view more information about the CI and its multi-source data if available.
    Cloud discovery errors Line and area chart
    Line and area chart.
    		 discovery_log This report displays the number of Cloud Discovery errors over time.

    Select the report to view the list of all Cloud Discovery errors in the Discovery log. Alternatively, you can access this information, by navigating to Diagnostics > Discovery log.
    Credentials Indicator discovery_credential This report displays the total count of credentials defined in the system and their breakdown per cloud provider.

    Select the number mentioned under any credential type to see a filtered list of matching credentials.
    MID servers Donut chart
    Donut chart.
    		 ecc_agent This report displays the total count of MID Servers and their status.
    Service accounts Indicator cmdb_ci_cloud_service_account This report displays the total count of service accounts defined in the system and their breakdown per cloud provider.

    Select the number mentioned under any cloud provider to see a filtered list of matching service accounts.
    Cloud VMs by datacenter Horizontal bar chart
    Horizontal bar chart.
    		 sn_disco_cd_vm_analytics This report displays the count of VMs discovered per datacenter.

    Cloud Discovery displays this report for Microsoft Azure, Amazon Web Services (AWS), and vCenter datacenters only.