Amazon Simple Email Service Identity pattern-based discovery

  • Release version: Australia
  • Updated May 13, 2026
  • 2 minutes to read
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    Summary of Amazon Simple Email Service Identity pattern-based discovery

    The Amazon Simple Email Service (SES) Identity pattern-based discovery enables ServiceNow customers to identify and map SES Identities within their AWS cloud environments using Discovery and Service Mapping Patterns. This functionality helps maintain an accurate configuration management database (CMDB) and supports cloud resource tracking and management.

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    Key Features

    • Pattern Activation: The SES Identity discovery pattern is disabled by default and must be enabled. From Visibility Content version 6.28.0 onward, enabling or disabling patterns is not treated as customization and patterns reset to the latest version upon upgrade while retaining activation status.
    • Prerequisites: AWS discovery prerequisites must be verified, and any SES resources should be removed from the Resource Inclusion List table to prevent duplicate discovery.
    • Data Storage: Discovered SES Identities are stored in both CMDB and non-CMDB tables:
      • Non-CMDB Tables: Populated when running the "Amazon AWS - Simple Email Service Identity - Extended Inventory (LP)" pattern, accessible via Configuration > AWS.
      • CMDB Tables: Key SES Identity data is stored in the Cloud Resource [cmdbcicmpresource] table.
    • CI Relationships and References: The discovery pattern creates relationships between SES Identity cloud resources and AWS datacenters, supporting comprehensive mapping without cluttering the CI Relationship table.
    • AWS Tag Discovery: Tags associated with SES Identities are collected and stored in the Key Value [cmdbkeyvalue] table, linked to the appropriate cloud resource for enriched metadata management.

    Key Outcomes

    • Automated discovery and mapping of Amazon SES Identities in AWS environments, ensuring CMDB accuracy.
    • Visibility into SES Identity verification status, resource types, and operational/install status.
    • Structured relationships and references support detailed service mapping and cloud resource management.
    • Tag data collection enhances resource categorization and governance within ServiceNow.
    • Reduced risk of duplicate discovery through Resource Inclusion List management.

    Discovery and Service Mapping Patterns finds Amazon Simple Email Service (SES) Identities on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in AWS discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see AWS Resource Inventory discovery with Patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS Simple Email Service Identity [cmdb_aws_simple_email_service_identity]
    Field Description
    Name [name] The email address or domain of the SES identity.
    Object ID [object_id] The email address or domain of the SES identity.
    Verification Status [verification_status] The verification status of the SES identity.

    For example: Success, Pending, Failed, TemporaryFailure, or NotStarted.
    Configuration Item [configuration_item] References the Cloud Resource [cmdb_ci_cmp_resource] table.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern.

    Table 2. Cloud Resource [cmdb_ci_cmp_resource]
    Field Description
    Name [name] The email address or domain of the SES identity.
    Object ID [object_id] The email address or domain of the SES identity.
    Resource type [resource_type] Type of resource. The value is set to AWS::SimpleEmailService::Identity.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.

    CI relationships

    The Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern creates the following relationships and references to support Amazon SES Identity discovery. References link to records in other tables and don't appear in the CI Relationship [cmdb_rel_ci] table.

    Table 3. CI relationships
    CI Relationship CI
    Cloud Resource [cmdb_ci_cmp_resource] Hosted on::Hosts AWS Datacenter [cmdb_ci_aws_datacenter]
    Table 4. CI references
    CI Field Referenced CI
    AWS Simple Email Service Identity [cmdb_aws_simple_email_service_identity] Configuration Item [configuration_item] Cloud Resource [cmdb_ci_cmp_resource]
    Key Value [cmdb_key_value] Configuration item [configuration_item] Cloud Resource [cmdb_ci_cmp_resource]

    AWS Tag discovery

    The Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern collects tags and populates them in the Key Value [cmdb_key_value] table.

    Table 5. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.
    Configuration item [configuration_item] References the Cloud Resource [cmdb_ci_cmp_resource] table.