Azure App Service App Service Plan pattern-based discovery

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Azure App Service App Service Plan pattern-based discovery

    The Azure App Service Plan pattern-based discovery within ServiceNow enables customers to identify Azure services in their cloud environments effectively. It is crucial to update to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store to utilize these features fully.

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    Key Features

    • Prerequisites: Ensure Microsoft Azure discovery prerequisites are verified to initiate the discovery process.
    • Pattern Activation: The Azure App Service Plan pattern is disabled by default. Activating or deactivating this pattern does not count as a customization, allowing it to receive continuous updates.
    • GovCloud Configuration: For discovering Azure GovCloud accounts, utilize a specific datacenter URL when configuring the Azure service account.
    • Data Population: The application populates data in both CMDB and non-CMDB tables, enabling comprehensive visibility into Azure resources.
    • CI Relationships: The pattern establishes relationships between various configuration items (CIs) to enhance discovery accuracy.

    Key Outcomes

    Utilizing the Azure App Service Plan pattern enables customers to:

    • Efficiently manage Azure resources through detailed data in the CMDB and non-CMDB tables.
    • Maintain operational visibility of resource statuses, locations, and provisioning states.
    • Collect and organize tags associated with Azure resources for better categorization and management.

    By leveraging this pattern, ServiceNow customers can optimize their Azure cloud management processes and ensure accurate resource tracking and reporting.

    Discovery and Service Mapping Patterns finds Azure services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the Microsoft Azure discovery prerequisites
    For more information, see the prerequisites section in Microsoft Azure Cloud discovery using patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering Azure GovCloud (US) accounts requires using a datacenter URL when setting up an Azure service account. For more information, see Set up Azure service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populate data in the non-CMDB table when running the Azure - App Service App Service Plan - Extended Inventory(LP) pattern.

    You can review the non-CMDB Azure tables by navigating to All > Configuration > Azure. You can also search the navigation filter for the specific pattern name.

    Table 1. Azure App Service - App Service Plan [cmdb_azure_app_service_app_service_plan]
    Field Description
    Kind [kind] The category or specialization of the resource, often specific to certain Azure services.
    Location [location] The Azure region where the resource is hosted.
    Object Id [object_id] The unique identifier for the resource.
    Provisioning State [provisioning_state] The current provision status of the resource.
    Resource Group [resource_group] Name of the resource group.
    Status [status] The operational status or health of the resource.
    Subscription Id [subscription_id] The subscription ID.
    Tenant Id [tenant_id] The identifier of the Azure Active Directory tenant associated with the resource.
    Tier [tier] The performance level or pricing tier assigned to the resource.
    Configuration Item [configuration_item] References the Cloud App Server [cmdb_ci_cloud_appserver] table.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Azure - App Service App Service Plan - Extended Inventory(LP) pattern.

    Table 2. Cloud App Server [cmdb_ci_cloud_appserver]
    Field Description
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Location [location] The Azure region where the resource is hosted.
    Name [name] The name assigned to the resource.
    Object ID [object_id] The unique identifier for the resource.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Type [type] Type of resource. The value is set to microsoft.web/serverfarms.

    CI relationships

    The pattern creates these relationships to support discovery.

    CI Relationship CI
    Resource Group [cmdb_ci_resource_group] Contains::Contained by Cloud App Server [cmdb_ci_cloud_appserver]
    Cloud App Server [cmdb_ci_cloud_appserver] Hosted on::Hosts Azure Datacenter [cmdb_ci_azure_datacenter]
    Azure App Service - App Service Plan [cmdb_azure_app_service_app_service_plan] References Cloud App Server [cmdb_ci_cloud_appserver]

    Azure tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.