LEAP AI agent

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Enhance IT operations with AI-driven, autonomous artifact creation such as problem record, knowledge base articles, and playbooks using the LEAP AI agent.

    Use the information on this page to learn about the actions related to the LEAP AI agent.

    Generate LEAP artifacts

    AI agent AI agent role
    LEAP AI agent Uses the automation opportunities created by LEAP analysis, and creates artifacts (problem records, knowledge base articles, or playbooks) requested by user.
    Important:
    This agent is turned on by default. For more information, see Now Assist skills, agents, and agentic workflows on by default.