Configure Ansible automation integration

  • Release version: Australia
  • Updated January 7, 2025
  • 1 minute to read

    • Connect LEAP to Ansible Automation Platform so the Ansible Discovery and Execution Agents can automatically identify job templates and launch them during incident remediation.

    Before you begin

    Confirm that you have the following components installed and configured:

    • LEAP application activated
    • Ansible Automation Platform with MCP Server Console configured

      The MCP Server is the middle ware component that helps communication between LEAP and Ansible Automation Platform.

    • Network connectivity between ServiceNow and Ansible Automation Platform

    Role required: sn_itom_leap.leap_admin

    About this task

    The Ansible Automation Integration requires configuration of the MCP Server Console connection and agent to enable communication between LEAP and Ansible Automation Platform.

    Procedure

    1. Navigate to LEAP Settings > Connectors, and select Connect.
    2. Configure the Ansible MCP Server Console connection by completing these fields:
      Table 1. Ansible MCP Server Console connection fields
      Field Description
      MCP Server URL The URL of the Ansible MCP Server Console endpoint.
      Authentication Method API key authentication method.
    3. In the Token field, enter the API token used for authentication.
    4. Assign the required roles to users who will work with Ansible integration:
      • sn_itom_leap.leap_admin = For LEAP administrators who configure step-to-job mappings
      • sn_itom_leap.leap_agent = For incident responders who execute Ansible automations
    5. Select Save to apply the configuration.

    Result

    After you configure the Ansible Automation Integration, the Ansible discovery agent analyzes automation opportunities and identifies relevant job templates, and the Ansible execution agent launches mapped automations during incident remediation.