Prometheus Overview tab for Service Observability
Information that is displayed on the Prometheus Overview tab of the Service Details page in the SOW.
KPIs section
The KPIs section displays basic performance metrics for the service.
Note:
If the dashboards have been customized, they might not reflect the information shown on this page.
| Chart name | Description | Data source |
|---|---|---|
| Request Rate | Aggregate rate of transactions through the service, per second. | Prometheus |
| Error % | Percent of transactions that have an error. | Prometheus |
| Average Response Time | Average duration of transactions through the service, in seconds. | Prometheus |
Contextual information section
The Recent changes table shows changes made to the system that might have an impact on the service. This data comes from the related configuration items in the CMDB.
Status indicators section
The Status indicators section displays charts for related CIs that might be affecting the service.
| Chart name | Description | Data source |
|---|---|---|
| SLO Error Budget | Information about your current error budget for this service, as configured in Service Reliability Management (SRM). For more information on error budgets, see Create SLOs, SLIs, and error budget policies. |
CMDB |
| Systems impacted | Services or service offerings that have a relationship to the selected service. | CMDB |
| Open incidents last 30 days | Day-by-day occurrence of open incidents affecting this service over the last month. | CMDB |
| Open alerts last 30 days | Day-by-day occurrence of alerts affecting this service over the last month. | CMDB |
| Current open incidents | Listing of active incidents that affect this service. | CMDB |
| All Active alerts | Listing of active alerts that affect this service. | CMDB |