Azure Service Bus Topic pattern-based discovery

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Azure Service Bus Topic Pattern-Based Discovery

    The Azure Service Bus Topic pattern-based discovery enables the identification of Azure services within your cloud environment. It is important to update to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store to ensure proper functionality.

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    Key Features

    • Prerequisites: Verify the necessary Microsoft Azure discovery prerequisites as outlined in the Azure Cloud discovery documentation.
    • Pattern Activation: The service pattern is disabled by default. Activating or deactivating a pattern from version 6.28.0 onward will not be considered a customization, and it will continue to receive updates. Patterns will reset to the latest version upon upgrading.
    • GovCloud Support: To discover Azure GovCloud accounts, ensure to use the appropriate datacenter URL when setting up an Azure service account.
    • Data Population: The Discovery and Service Mapping Patterns application fills both CMDB and non-CMDB tables with data, depending on the pattern used.

    Key Outcomes

    When utilizing the Azure - Service Bus Topic - Extended Inventory(LP) pattern, you can expect data to be populated in specific tables:

    • Non-CMDB Tables: This includes fields such as Enable Batched Operations, Enable Partitioning, and Max Message Size, which provide insights into the configuration and status of each topic.
    • CMDB Tables: Key fields like Install Status, Location, and Operational Status help you track the state and characteristics of each cloud topic resource.
    • CI Relationships: The pattern establishes relationships between cloud resources, which aids in comprehensive service mapping and management.

    Discovery and Service Mapping Patterns finds Azure services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the Microsoft Azure discovery prerequisites
    For more information, see the prerequisites section in Microsoft Azure Cloud discovery using patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering Azure GovCloud (US) accounts requires using a datacenter URL when setting up an Azure service account. For more information, see Set up Azure service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Azure - Service Bus Topic - Extended Inventory(LP) pattern.

    You can review the non-CMDB Azure tables by navigating to All > Configuration > Azure. You can also search the navigation filter for the specific pattern name.

    Table 1. Azure Service Bus - Topic [cmdb_azure_service_bus_topic]
    Field Description
    Enable Batched Operations [enable_batched_operations] Indicates whether batched operations are enabled for the topic.
    Enable Partitioning [enable_partitioning] Specifies if the topic is partitioned to support scalability.
    DC Location [location] The geographical region where the topic is deployed.
    Max Message Size In KB [max_message_size_in_kb] The maximum size of any message that can be sent to the topic, measured in kilobytes (KB).
    Max Size In MB [max_size_in_mb] The maximum storage limit for the topic in megabytes (MB).
    Object Id [object_id] The unique identifier for the topic resource.
    Status [status] The status of the topic resource. For example: Active or Disabled.
    Subscription Count [subscription_count] The number of active subscriptions associated with the topic.
    Resource Group [resource_group] Name of the resource group.
    Subscription ID [subscription_id] The subscription ID.
    Configuration Item [configuration_item] References the Cloud Topic [cmdb_ci_cloud_topic] table.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Azure - Service Bus Topic - Extended Inventory(LP) pattern.

    Table 2. Cloud Topic [cmdb_ci_cloud_topic]
    Field Description
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Location [location] The geographical region where the topic is deployed.
    Name [name] The name of the topic within the Service Bus namespace.
    Object ID [object_id] The unique identifier of the resource in the following format: /subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/Microsoft.ServiceBus/namespaces/{namespaceName}/topics/{topicName}
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Description [short_description] Description of the resource or service.

    CI relationships

    The pattern creates these relationships to support discovery.

    CI Relationship CI
    Cloud Resource [cmdb_ci_cmp_resource] Contains::Contained by Cloud Topic [cmdb_ci_cloud_topic]
    Resource Group [cmdb_ci_resource_group] Contains::Contained by Cloud Topic [cmdb_ci_cloud_topic]
    Cloud Topic [cmdb_ci_cloud_topic] Hosted on::Hosts Azure Datacenter [cmdb_ci_azure_datacenter]
    Azure Service Bus - Topic [cmdb_azure_service_bus_topic] References Cloud Topic [cmdb_ci_cloud_topic]