Configure SMI-S Provider for storage Discovery

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use this procedure for configuring a standalone storage device with the required SMI-S Provider for Discovery.

    Before you begin

    Role required: admin

    Procedure

    1. On the storage device, if the SMI-S Provider is not present, install the SMI-S Provider software.
      The SMI-S Provider software is often part of the device management software. For more information, download the SMI-S Provider instructions from the storage provider manufacture.
    2. For NetApp storage devices, install the SMI-S agent on the storage device host.
      Note:
      Discovery can also perform native discovery of NetApp servers without accessing the SMI-S server. See NetApp Server and Cluster discovery for more information.
    3. Start the SMI-S Provider service.
    4. In the SMI-S Provider or agent, configure the Discovery Interval with a synchronization rate that allows the wbem probe to receives the most current information during discovery.
    5. On the ServiceNow instance, set up CIM credentials.
    6. Create a Discovery Schedule with the IP addresses of each SMI-S Provider.
    7. Optional: Create a Discovery behavior that uses a functionality definition with a wbem port probe to make the initial port-scanning phase (Shazzam) more efficient.
    8. Run a basic IP address Discovery.