Rename a list in Service Operations Workspace for ITOM

  • Release version: Australia
  • Updated June 16, 2026
  • 1 minute to read

    • Rename a list to better reflect its content or purpose. This customization allows operators to align list names with their workflow terminology, improving clarity and usability.

    Before you begin

    Role required: itil

    Procedure

    1. Navigate to Workspaces > Service Operations Workspace.
    2. From the navigation bar, select the List icon: List icon.
    3. Select the My Lists tab.
    4. Select the list you wish to rename.
    5. Select the settings icon (Settings icon) and then select Rename.
      Rename a list
    6. In the Rename pop-up window, in the Title field, rename the name of the list and select Save.
      The list is renamed.