Update cloud account details

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Keep account details up to date so you can identify and resolve policy violations effectively.

    Before you begin

    Role required: sn_itom_cam.cw_admin

    Procedure

    1. Navigate to All > Cloud Workspace > View accounts.
    2. Under All cloud accounts, select an account.
      The Overview tab displays General details, Ownership details, and Certification details.
    3. Optional: Update account information if necessary.
      1. Select the Edit icon (edit icon).
      2. Update the information.
        Fields Description
        Cost center Cost center name to associate with this account.
        Business unit Business unit name to associate with this account.
        Application service The project or application to associate with this account.
        Department Department name to associate with this account.
    4. Optional: Update the account owner details if necessary.
      1. Select the Edit icon (Edit icon).
      2. Select the account owner from the Account Owner from the drop-down list.
      3. Select the primary teams from thePrimary Teams from the drop-down list.
      4. Select the secondary teams from theSecondary Teams from the drop-down list.
    5. Optional: Propagate the name change to associated cloud assets or stop propagation.
      • Propagate the owner information to the cloud account and all associated CIs directly linked to the cloud account, overriding any existing owner information, by selecting the Propagate Ownership to Cloud Assets check-box.

        Associated CIs include items like S3 bucket or VM. CIs not directly linked to the cloud account include things like Azure Availability Zones.

      • To remove future propagation of the owner information, clear the Propagate Ownership to Cloud Assets check-box.

        The owner name is no longer assigned to newly associated CIs but is retained for the existing ones.

      Note:

      If you have a large number of CIs, the propagation might take some time and changes might not be reflected immediately. You can check the progress by accessing the sn_itom_cam_subscription_account_batch_job_list table and checking the status of "owner_name" jobs listed in the Parameters column.

    6. Select the Save icon (save icon).