Upgrade issues

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • What to do when monitors don't work after upgrading synthetic monitoring.

    Condition

    After upgrading synthetic monitoring, monitors remain in unknown state.

    Cause

    After upgrading synthetic monitoring, if the monitor is hosted on a MID Server, the server must be restarted to re-recognize the hosted monitors.

    Remedy

    Restart the MID Server. See Manually start, stop, and restart a MID Server.