AWS Global Accelerator pattern-based discovery

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of AWS Global Accelerator pattern-based discovery

    The AWS Global Accelerator pattern-based discovery enables the identification and mapping of AWS services within your cloud environment, enhancing service visibility. To utilize this feature effectively, ensure you have the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

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    Key Features

    • Prerequisites: Verify AWS discovery prerequisites to ensure smooth operation.
    • Resource Inclusion List: Check that the relevant resource is not listed in the Resource Inclusion List to prevent duplicate discoveries.
    • Pattern Activation: The Global Accelerator pattern is disabled by default. Starting from Visibility Content version 6.28.0, activating or deactivating the pattern will not be considered a customization, ensuring it remains updated.
    • Data Population: The application populates data in both CMDB and non-CMDB tables, which can be accessed through the configuration section in ServiceNow.

    Key Outcomes

    Utilizing this discovery pattern allows you to:

    • Automatically populate AWS Global Accelerator data in both CMDB and non-CMDB tables.
    • Establish relationships between AWS resources and service accounts, enhancing overall cloud visibility.
    • Collect and manage AWS tags effectively for improved resource management.

    By following the outlined steps and utilizing the features, ServiceNow customers can efficiently manage their AWS Global Accelerator resources, leading to better operational awareness and service mapping capabilities.

    Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in AWS discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see AWS Resource Inventory discovery with Patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS Global Accelerator [cmdb_aws_global_accelerator_accelerator]
    Field Description
    Object Id [object_id] The Amazon Resource Name (ARN) uniquely identifying the Global Accelerator resource.
    Name [name] The name assigned to the AWS Global Accelerator resource.
    Status [status] The current operational state of the Global Accelerator.
    Configuration Item [configuration_item] References the Cloud Resource [cmdb_ci_cmp_resource] table.
    Is Enabled [is_enabled] Indicates whether the Global Accelerator is enabled or disabled.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern.

    Table 2. Cloud Resource [cmdb_ci_cmp_resource]
    Field Description
    Object ID [object_id] The ARN uniquely identifying the Global Accelerator resource.
    Name [name] The name assigned to the AWS Global Accelerator resource.
    Resource type [resource_type] Type of resource. The value is set to AWS::GlobalAccelerator::Accelerator.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.

    CI relationships

    The Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern creates these relationships to support AWS Global Accelerator discovery.

    CI Relationship CI
    Cloud Resource [cmdb_ci_cmp_resource] Hosted on::Hosts Cloud Service Account [cmdb_ci_cloud_service_account]
    AWS Global Accelerator [cmdb_aws_global_accelerator_accelerator] References Cloud Resource [cmdb_ci_cmp_resource]

    AWS tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.