Azure Service Bus Namespace pattern-based discovery

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Azure Service Bus Namespace pattern-based discovery

    The Azure Service Bus Namespace pattern-based discovery facilitates the identification and mapping of Azure services within your cloud environment using the Discovery and Service Mapping Patterns application. It is essential to update to the latest version from the ServiceNow Store to effectively discover Azure resources.

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    Key Features

    • Prerequisites: Ensure all Microsoft Azure discovery prerequisites are met before use.
    • Pattern Activation: The service pattern is disabled by default. Starting from Visibility Content version 6.28.0, activating or deactivating it is not considered a customization, allowing it to receive updates while retaining previous settings.
    • Discovery Schedule for GovCloud: For Azure GovCloud, use a datacenter URL when setting up your Azure service account to facilitate discovery.
    • Data Population: The application populates both CMDB and non-CMDB tables with relevant data, including Azure Service Bus Namespace details.

    Key Outcomes

    When utilizing the Azure - Service Bus Namespace - Extended Inventory (LP) pattern, expect to gather essential resource information, including:

    • Identity and Status: Key identifiers and current statuses of resources.
    • Location and Resource Group: Geographical hosting details and associated resource groups.
    • CI Relationships: Establish relationships between various configuration items, enhancing the visibility of your cloud resources.
    • Tag Collection: Tags are collected and stored in the Key Value table for further categorization and management.

    Discovery and Service Mapping Patterns finds Azure services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the Microsoft Azure discovery prerequisites
    For more information, see the prerequisites section in Microsoft Azure Cloud discovery using patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering Azure GovCloud (US) accounts requires using a datacenter URL when setting up an Azure service account. For more information, see Set up Azure service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Azure - Service Bus Namespace - Extended Inventory(LP) pattern.

    You can review the non-CMDB Azure tables by navigating to All > Configuration > Azure. You can also search the navigation filter for the specific pattern name.

    Table 1. Azure Service Bus - Namespace [cmdb_azure_service_bus_namespace]
    Field Description
    Identity [identity] The identity information associated with the resource, often used for authentication or access control.
    Location [location] The geographical location where the resource is hosted.
    Object Id [object_id] The unique identifier of the resource.
    Resource Group [resource_group] Name of the resource group.
    Status [status] The current status or state of the resource.
    Subscription ID [subscription_id] The subscription ID.
    Configuration Item [configuration_item] References the Cloud Resource [cmdb_ci_cmp_resource] table.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Azure - Service Bus Namespace - Extended Inventory(LP) pattern.

    Table 2. Cloud Resource [cmdb_ci_cmp_resource]
    Field Description
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Location [location] The geographical location where the resource is hosted.
    Name [name] The name of the resource.
    Object ID [object_id] The unique identifier of the resource.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Resource type [resource_type] Type of resource. The value is set to microsoft.servicebus/namespaces.
    Description [short_description] Description of the resource or service.

    CI relationships

    The pattern creates these relationships to support discovery.

    CI Relationship CI
    Resource Group [cmdb_ci_resource_group] Contains::Contained by Cloud Resource [cmdb_ci_cmp_resource]
    Cloud Resource [cmdb_ci_cmp_resource] Hosted on::Hosts Azure Datacenter [cmdb_ci_azure_datacenter]
    Azure Service Bus - Namespace [cmdb_azure_service_bus_namespace] References Cloud Resource [cmdb_ci_cmp_resource]

    Azure tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.